ABSTRACT

The aim of this study is to investigate the medical health status, sociodemographic features and non-health needs of patients receiving services from the home healthcare department.

A 27-question survey was applied to the patients and/or patient relatives who were receivinghome health services. This is a descriptive, cross-sectional study. SPSS 22.0 was used for the analysis.

170 patients were included in the study. 38% of patients were between the ages of 75 and 84 years. The female population was greater. The most common diagnosis was hypertension. The most commonlyreceived services were routine physical examination and laboratory examination (72%; n=121). More than 80% of patients stated that they had non-health problems. 90% (n=160) of patients were satisfied with thehome healthcare service. 71% (n=121) of patients did not receive any support from people other than their family.

Patients have non-health problems such as transportation, housing and heating problems. To solve these problems, coordinating governmental and non-governmental services and expanding the scope of services to accommodate non-health social components may be beneficial.

Keywords: Home healthcare, non-health problems, satisfaction